• Attend to customers¡¯ inquiries and provide customer service in meeting customer expectations. • Resolves customer issues in a timely and professional manner. • Price tagging and arrangement of stocks. • Attend and manage retail sales, processing cash and card payment. • Ensure the retail outlet is clean and tidy at all times. • Assist in stock takes and other events. • Any other duties as and when assigned from time to time.
• Knowledge in troubleshooting hardware and software both computer and CCTV • Identify and advise on operational issues in solving customer requirements. • Required to perform onsite service. • Ensure all service cases are fully attended within expected timeline • Responsible, aggressive & analytical with good-attitude • Possess good communication and technical skills with consultative skills as well as customer-oriented skills • Initiative, fast learner and confident • Able to work extra hours, independently, full responsibility with minimum supervision.
